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BMC Helix Remedyforce Launches in South Korea
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HOUSTON – October 22, 2020, BMC, a global leader celebrating 40 years of delivering IT solutions for the Autonomous Digital Enterprise, today announced the launch of the BMC Helix Remedyforce solution in South Korea, a cloud offering built on Salesforce Lightning.

The BMC Helix Remedyforce solution combines aligned process automation with a simple, easy-to-use experience for enhanced IT productivity and innovation. With speed and flexibility, a necessity in today's volatile environment, BMC Helix Remedyforce is a service and support solution for the modern IT ecosystem.

"Korea is a fast-growing cloud ITSM market. I am honored to introduce BMC Helix Remedyforce to Korean customers, building upon the existing 1,600 BMC SaaS customers around the world," said Mark Richards, Head of ITSM at BMC APJ. "With BMC Helix Remedyforce, IT organizations can run their systems as they deploy new technologies that enable business growth and do so simultaneously without sacrificing one for the other. They're better positioned to evolve to an Autonomous Digital Enterprise."

With this launch, Korea-based clients will have access to the BMC Helix ITSM solutions, among them the BMC Helix Remedyforce solution, which provides IT service management organizations with modern, flexible, and intuitive service and support technology that facilitates the flow of information among people, teams, and departments.

"The growth and success of our customers is the foundation of both organizations," said BuHan Sohn, Country Manager of Salesforce Korea. "BMC Helix Remedyforce augments Salesforce's current cloud services, which adds value to customers through enhanced IT management capabilities."

By building the BMC solutions on the Salesforce Lightning Platform, a robust multi-tenant cloud development and delivery platform, both organizations' customers in Korea now have a comprehensive and integrated approach to service management that is optimized for the cloud ecosystem. The BMC Helix Remedyforce solution is a strategic cloud offering from both companies that combines the strengths of two market leaders.

Additional Resources:

  • Join BMC executives, customers, and partners virtually at BMC Exchange 2020, visit exchange.bmc.com 
  • Discover what it takes to be an Autonomous Digital Enterprise at www.bmc.com/ade
  • Learn more about the BMC Helix Remedyforce solution at here

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About BMC
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

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